Botulinum Toxin Shipping & Returns
Botulinum Toxin Shipping & Returns
Botulinum toxin products require appropriate storage, handling, and verifiable chain-of-custody conditions.
Due to the nature of these products, botulinum toxin products are generally not eligible for change-of-mind returns after dispatch.
If an order arrives damaged, incorrect, missing, or with a concern regarding packaging integrity or shipment condition, please contact Pharmacoline promptly and retain the product and original packaging while the issue is reviewed.
Eligibility for a refund, replacement, credit, or other resolution is determined according to the circumstances and our Refund & Return Policy.
Temperature, storage, and transportation requirements may vary by product. Qualified professionals should review the applicable manufacturer information for the specific product before use.