Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges vary depending on your country and the weight of the shipment, the delivery charges are taken from Aramex shipping rate.

How long will delivery take?

All orders are processed within 3 business day.

Shipping usually takes 3-7 business days ( if no issues: customs/flight delays etc), regardless of which country the package gets shipped to.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?

Right after your order, you will receive an email containing your order details and Aramex tracking number of the order.

Do I receive an invoice for my order?

Yes, on your email and also saved on your account on the website

Send us an email

Phone : +96181062894